Orders within the United States are shipped FREE via UPS 2nd Day Delivery and are fully insured. If you require your order to be shipped more rapidly, please contact us at email@example.com and we will be pleased to upgrade your shipping method for a minimal charge.
Orders within Canada are shipped via FedEx International Economy and are fully insured. Canada Customs may elect to inspect your parcel which may delay shipping. Shipping and applicable taxes are calculated based on the item total and shipping destination. Costs include shipping fees paid to carriers as well as provincial and federal taxes paid on your behalf, if applicable, to your shipment. The shipping and applicable taxes charge will not appear until final check-out. Orders placed within Canada of $150.00 or more will be shipped FREE.
Orders are processed as they are received. Merchandise in stock normally ships within 2-3 business days. If you have ordered merchandise which requires the diamond(s) or stone(s) to be set, your order will normally ship within 7-9 business days. Items on our website that indicate they are 'custom made' will ship within 7-9 business days.
*Important: If payment method is by Banker's Cheque, shipping will only be executed once the Banker's Cheque has cleared the icewhitediamond.com bank account.
Shipments are Insured
We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy to receive a signature for all Icewhitediamond.com orders, regardless of any signature wavers you might have with FedEx or UPS.